Full Time | Office-based, West London | £48,000-55,000 p.a. + Discretionary Bonuses
Brilliant service starts with brilliant people. Could you be their next rockstar?
Please note: This is not a role at Miss Jones Group. We are advertising this on behalf of Home-Life.
Join our team at a pivotal moment as we scale from boutique lifestyle management into a corporate service model. As a Home-Life EA, you’ll be instrumental in building the foundations of this growth, working directly with our Founder as part of a small, high-performing team.
This is a unique role supporting high-achieving professionals with their home life – everything from travel and home life logistics to property management. You’ll work in a buddy team structure, managing a shared client portfolio and delivering the intelligent, elegant, professional, and friendly service we’re known for.
What makes this role unique:
> Minimum 3 years as an EA/PA supporting high-net-worth individuals or senior executives in a fast-paced environment
> Experience managing the personal / home lives of discerning principals or clients
> Property management and renovation, and/or HNW household exposure essential
> Track record of managing multiple stakeholders simultaneously
> Confidence and proactivity – you anticipate needs and take initiative
> Fast rapport building – you establish trust quickly with clients and suppliers
> Exceptional written and verbal communication – clear, concise, professional, warm
> Discretion and judgement – you understand the critical importance of confidentiality, data protection, and cyber security
> Solutions-focused – you’re “bomb-proof” under pressure
> Technical Skills: Proficiency in Office 365, Google Workspace, AI tools, and secure information handling (GDPR)
> Team Collaboration: Work in a team structure, participate in weekly meetings, share best practices, and maintain rigorous data security standards
> Client relationship management – building rapport and anticipating needs
> Lifestyle logistics: holidays, restaurants, events, gifts, cars, reminders, health, family, school
> Home management: coordinating cleaners, plumbers, gardeners, pet care, deliveries
> Project management: planning, research, supplier selection, quality control
> Responsive client communication via email, WhatsApp, phone, Zoom
> Onsite Property Management (20-25% of role):
Property visits across West London to meet contractors and provide access
Managing tradespeople and overseeing work quality
Handling quotes, scheduling, and project coordination
Building supplier networks (plumbers, electricians, decorators, etc.)
> Salary: £48,000-55,000 pa + discretionary monthly bonuses from day 1
> Benefits: 28 days holiday + progressive holiday accrual, pension
> Progression: pathway potential into Service Quality Lead or Account Lead roles
Working: Office-based West London, Monday-Friday 9am-6pm, with flexibility for property visits across London
Probation: 3-6 months with reviews and support
Submit your CV and cover letter to [email protected] explaining why this role appeals to you and what you’d uniquely bring to the company’s growth phase.
Ideal Start Date: 2nd February 2026 or sooner
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